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Salesforce introduces monthly ‘Ask Slackbot’ advice column for managers
April 10, 2026
Salesforce has launched 'Ask Slackbot,' a monthly advice column offering guidance on workplace issues using AI-powered insights from real company interactions. The first edition provides tips for new managers on how to support their teams effectively.
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Salesforce shares lessons from deploying AI agents in enterprise environments
April 3, 2026
Salesforce has published insights from its experience deploying artificial intelligence (AI) agents at scale within enterprises. The company outlines key lessons learned about managing these systems effectively while highlighting real-world examples such as its successful Engagement Agent pilot.
Read more →Agentforce obtains second-level compliance with the EU Cloud Code of Conduct
April 3, 2026
Salesforce announced that Agentforce has obtained Second-Level Compliance from the EU Cloud Code of Conduct. This milestone highlights ongoing efforts toward stronger data protection for cloud services under GDPR.
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Salesforce named leader in analyst evaluation of industry cloud solutions for public sector
April 3, 2026
Salesforce has been recognized as a leader by Forrester Wave for its industry cloud solutions serving the public sector. The evaluation highlighted high marks across multiple categories including vision and innovation. Company leaders say this reflects growing momentum behind digital transformation efforts within government agencies.
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U.S. Department of Labor launches AI-powered contact center with Salesforce
April 3, 2026
The U.S. Department of Labor has upgraded its National Contact Center using Salesforce technology. A new AI-powered assistant called DOLA now provides continuous support for American workers across various labor programs.
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VHA deploys Salesforce-powered system to streamline veteran care and operations
April 3, 2026
Salesforce announced that its technology now powers an agentic operating system for the Veterans Health Administration (VHA), streamlining operations across hundreds of VA centers. The initiative aims to save staff hours while improving coordination among healthcare teams serving millions of veterans.
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Salesforce AI Research launches AI Foundry to accelerate enterprise AI innovation
April 3, 2026
Salesforce AI Research has launched its new AI Foundry initiative focused on accelerating system-level innovation for enterprise artificial intelligence. The program brings together researchers and partners to address unique business challenges beyond model development.
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Government leaders report widespread adoption of AI agents, expect major workforce changes
April 3, 2026
A new IDC study finds most U.S. government agencies have adopted autonomous AI agents for key functions such as fraud detection and cybersecurity threat management. Leaders say these technologies could transform operations more than previous digital revolutions like cloud computing or smartphones.
Read more →Salesforce and NVIDIA announce collaboration to integrate AI agents into enterprise workflows
March 24, 2026
Salesforce has partnered with NVIDIA to integrate advanced AI agents into enterprise workflows using platforms like Agentforce and Slack. The collaboration focuses on delivering secure and efficient solutions tailored for regulated industries. The initiative aims to accelerate enterprise adoption of scalable artificial intelligence.
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